Engineer Coordinator Warranty

Tenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

The Engineer Coordinator will be required to interface with warranty technicians, calibration technicians, and application / development engineers to ensure test requests are performed properly, according to all customer requirements, and in accordance with the overall program timeline.  This position reports to Aftermarket Engineering, Shocks and Struts, in Monroe, MI.  The responsibilities of the person in this position include, but are not limited to…

• Inspect and document incoming warranty returns
• Set-up test equipment and perform evaluations per internal and external specification requirements
• Perform damper teardowns and root cause failure analysis
• Collect, summarize, and communicate test data to business units, product engineering, quality, and manufacturing operations
• Assist in the maintenance and adherence of the warranty groups IATF16949 and ISO9001 certification and related procedures
• Maintain warranty return area and materials equipment and facilities
• Support and adhere to Tenneco EH&S policies and procedures

Required Skills

• Mechanical aptitude for test equipment and measurement operations
• Ability to manage multiple tasks at one time
• Self-starter, self-directed and self-motivated
• Strong documentation skills
• Attention to detail
• Excellent written and verbal communication skills
• Team oriented
• Adhere to Tenneco policies and procedures to promote safety and work quality

Required Experience

• Minimum of an Associate’s Degree in Mechanical, Automotive, or Materials Technology
• A minimum of 2 years of experience in testing or automotive activities

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.