Customer Master Data Specialist

Date: Sep 14, 2022

Location: Bucharest, RO

Company: Tenneco

Tenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

In this role you will be responsible for maximizing the efficiency and performance of customer master data across all internal systems and areas within the company. The successful candidate possesses an understanding and knowledge of SAP Master Data and their impact on the business entities, understands the relationship between customers and other integrated functions within SAP.

 

Key Responsibilities:

Create customers in SAP based on information provided by the division on daily requests. Reviewing the information for completeness and accuracy based on the business requirement/process.

Works with business teams (Customer Service, Sales, AR, IT) and appropriate team members to resolve Master Data issues in an efficient and timely manner

Perform daily the updates in the customer master data of EMEA at request;

Raise tickets for creation/update the customers groups, sales districts for EMEA customers and amend the customers implicated;

Test and validate the tickets in instances of tests for SAP;

Operate and manage established systems for the management of internal data and make recommendations for improvement as appropriate

Ensuring full and effective inter-company communication of any process or data changes in meetings and calls

Manage customer data and customer data integrity across systems

Perform monthly reports with the changes of customer master data for more EMEA entities;

Resolve any problem areas of existing customer master data integrity and provide solutions going forward.

Support for Audit requests regarding customer master data;

Be an active member of assigned integration projects that involve Customer Master Data changes.

 

Your Skills and Expertise:
• Fluent English

• Bachelors degree

• Minimum 2 years experience in a similar role: SAP Master data experience, inventory planning, manufacturing.

• Strong Microsoft Office suite skills

• Very good interpersonal skills with excellent customer service and “can do “ mentality

• Analytically minded and methodical problem solver

•Experience working within a multi-cultural environment

 

What we offer:

We want to make you feel welcomed, challenged and inspired and so we’ve made sure to carefully put together a blend of benefits meant to boost your health and well-being, to ensure your personal and professional growth and also your integration in a pleasant day-to-day working environmentWe want to make you feel welcomed, challenged and inspired and so we’ve made sure to carefully put together a blend of benefits meant to boost your health and well-being, to ensure your personal and professional growth and also your integration in a pleasant day-to-day working environment.

 

About us

Headquartered in Lake Forest, Illinois, Tenneco is one of the world's leading designers, manufacturers and marketers of Aftermarket, Ride Performance, Clean Air and Powertrain products and technology solutions for diversified markets.

In Romania we are present with our former Federal Mogul Motorparts location in Bucharest, where we have a Global Business Services Center and in Ploiesti with a Braking Products Plant.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.