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Job function and sub function: Quality Assurance –NPD & Customer complaint.
Reports to (role):Quality Manager
Involve in new product launch with CFT
Preparation of PPAP documents
Handling pre launch stage customer
Handling customer complaint by 8D methodology
Team size (Direct and total): 2 Nos
Works closely with: CFT team -MET ,Launch ,Program ,Rngg
Location: Chakan
Key responsibilities:
Experience: Diploma/ B.E. with 7-10 years from experience in sheet metal & welding
Participate in the program meetings
Follow APQP time line
Do feasibility study of drawing with CFT
Preparation of PPAP documents
Participate in fixture design approval process with CFT
Participate in inspection gauge design approval process with CFT
Do CMM of inspection gauge
Do internal PTR
Follow up of closing of observations of internal PTR
Do meeting with customer
Do PPAP with customer
Follow up of closing of observations of customer PPAP
Handling of complaint after 1 months from PPAP date
Make 8D of customer complaints
Customer audits handling and closure.
Customer complaints analysis and CAPA submission to customers.
Involve in APQP Documents preparation with CFT. Participate in design & gauge/fixture reviews to identify potential quality risks early in NPD process.
Maintained the quality documentation throughout the NPD cycle. &follow-up to PPAP approval.
Process documents like-SPC/MSA/PFMEA/CONTROL plan all PPAP documents good knowledge.
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