Snr Quality Manager

Key Responsibilities 

- Communicate the Quality Policy through multiple channels ensuring awareness across levels

 - Implement QA & QC processes on various records & documents to monitor incoming & in-process activities - Develop & execute product improvement process for resolution of various quality issues and coordinate with other departments for development of new products as per APQP & PPAP standards

- Build a cross-functional Quality Improvement Cell for constant review of processes and develop solutions for improving efficiency and reduce waste

- Implement QA & QC processes with respect to system & controls, process audits improvement, vendor development, incoming material inspection, in-process & final Inspection etc.

- Monitor production & quality procedures and practices and enhance processes as per PPAP to improve suppliers communication and approval of production designs and processes before, during and after manufacturing for problem analysis / resolution, SPC studies, APQP on various records & documents to monitor incoming & in-process activities - Dealing with customer quality concerns, complaint and warranty failures and making improvement by adopting 8D for adequacy before dispatching to customer

- Managing customer concerns through root cause analysis with clear action plan for execution and review General

-  Analyze warranty data and make customer wise clear action plan

 - Develop quality scorecard with improving trends on overall quality index in line with the quality policy and through gap analysis and clear forward path

- Make regular customer visit acknowledge their concerns and track proper initiation and closing of concern before defined deadline and provide solution in line with customer requirement

- Develop and implement framework for identifying and evaluating suppliers in association with Strategic Sourcing and periodically audit processes at the suppliers facilities to ensure compliance

- Conduct existing supplier assessment audit for their upgradation across all the locations and review their current capabilities and make existing supplier development plan

- Develop supplier evaluation policy and visit new suppliers to evaluate their capabilities for delivering quality product and provide vendor development support and ensuring that it gets implemented across the organization

Competencies:

• Ability to set up inspection standards and parameters

• Reviewing existing processes and improvise/ generate new process in alignment with organization goal

• Execution of quality tools and techniques like PPAP, SPC, APQP, 8D & RCA etc.

• Meeting/ exceeding customer expectation by demonstrating high quality standards

• Ability to develop framework for policies, systems & structures to institutionalize quality function

• Develop suppliers as partners in furtherance of developing organizational capability of enhancing efficiency and faster delivery of quality products to its customers

• Empower team members to make decisions on their own by asking the input from team members regarding specific decisions or plans on a regular basis

• Achieve desired and timely results by taking ownership of critical tasks and pushing initiative forward by remaining accountable throughout the initiative and deliver on commitments

Ideal candidate experience & Qualifications/ certifications:

✓ 20 - 25 years  

✓ BE (mechanical) or PG