Engineering Technician - Inspection Team

Tenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

Engineering Technician - Inspection Team

PURPOSE AND DESCRIPTION

1. Position summary:
   1. Perform O.E.M. part/vehicle inspections to support AM Engineering new product releases, quality, cost reductions, and outsourcing projects.  Provide Engineering teams with data, parts, vehicles and technical expertise as requested to support department initiatives.   
2. List essential job functions:
   1. Procure vehicles to support Engineering with product development, fit and function issues, and provide data and pictures to assist in documentation of these issues.
   2. Provide Vehicle Inspection data to support Engineering, Product Management, Sales, and Tech line with new vehicle coverage, verification of existing product line coverage, and installation documentation.
   3. Responsible for purchasing, measuring and documentation of O.E. and aftermarket samples as requested by engineering.
   4. Support 3D laser scanning process.
   5. Support cost reduction programs.
3. Other job duties or responsibilities:
   1. Support platform groups by participating in monthly incident report meetings.
   2. Assist Content Team by providing new model information and catalog corrections.
   3. Maintain a working relationship with internal and external customers.
4. Most important job aspect:
   1. Provide 100% of data necessary to support Aftermarket Engineering Group.

KNOWLEDGE AND EDUCATION

1. Minimum educational requirements:
   1. Two Year Technical Degree or equivalent combination of education and related work experience or related Training Seminars I Certificates.
   2. Basic CAD experience.
   3. Automotive passenger car certification in suspensions, steering, alignments, brakes and braking systems.
   4. Automotive heavy truck certification in suspensions, steering and alignments.
   5. Automotive passenger car and heavy truck certification in engine performance/ exhaust systems.
2. Specific knowledge required to perform the job satisfactorily:
   1. Should have a working knowledge of the current and past automotive base.
   2. Should have a good working. knowledge and familiar with Word Processing, Database, and Spread Sheet Software Ability to use digital and dial measurement equipment such as calipers, micrometers, tape measure, height gauge, telescoping and ball type hole gauges, thread pitch gauges and air pressure gauges.  Must be knowledgeable with the English and Metric systems and understand how to convert from one to the other.
   3. Must be able to absorb and organize large amounts of information.
   4. Self-motivated, results oriented individual.
   5. Must be able to communicate in written and oral format in a very efficient yet clear manner.
   6. Must be capable of working as a team to achieve departmental goals.
   7. Must accurately and politely represent our company.

EXPERIENCE

1. Minimum experience required:
   1. Two year of previous automotive related work experience or an equivalent combination of education and work experience are required.
   2. Previous P.C. skills are necessary.
2. Complex problem solving:
   1. Assisting internal customers with fit/ function issues by verifying application, instruction procedures, bill of material errors, and design/ mechanical issues.
3. Mental pressure and visual requirements:
   1. Must be able to work within limited time constraints.
   2. Must be able to work on several projects throughout the day and be able to move from task to task.
   3. Must be willing to modify work schedule to satisfy customers.
   4. Must be capable of continuous data entry using a keyboard.
   5. Must be a self-starter
4. List degree and frequency of physical requirements:
   1. Will be required to measure components of vehicles not easily accessible.
   2. Will be required to work under vehicles, and outdoors if necessary to obtain data.
   3. Will be required to lift and carry vehicle components weighing up to 70 pounds.
5. List contacts with people, inside and outside the company:
   1. Will be required to maintain a list of contacts of sales and parts personnel and local dealerships to obtain parts, vehicles, and technical data. Must also develop a rapport with internal sales representatives, engineering personnel, tech line agents, and product management representatives.
   2. Will be required to maintain a database of private individuals of employees who allow their vehicles to be used for testing and evaluation purposes.
6. How often does this job require you to plan, analyze, identify problems, or develop work for the future?
   1. On a daily basis, there may be several vehicles required for the day’s activities, requiring permission from owners, chase vehicles, and drivers to successfully complete requirements. Some arrangements are made several days to up to several weeks in advance.
   2. The vehicle inspection is based on analysis of mechanical design, and identification of possible fit and function issues with replacement product.
   3. Monthly goals are set at the beginning of the year to keep the large amount of annual work progressing at an acceptable rate. Adjustments are made as required.
7. How often is your work supervised and controlled and by whom?
   1. Part number data can be reviewed and cross checked by Vehicle Inspection Team as required prior to completion of report.
   2. Vehicle procurement is monitored per request by Engineering, and on a weekly to monthly basis as required by the Engineering Supervisor.
8. Describe the nature of the work regarding revenue and asset accountability and any dollar measures involved.
   1. Will be responsible for a company procurement card to be used for purchases of samples required for testing, fuel and maintenance services required for company fleet vehicles, and other items, and supplies required for office use.  Receipts and records of purchases are filed and they are processed on a monthly basis.
   2. Will be responsible for inventory maintenance of the aftermarket parts stockroom. Orders are to be placed on a biweekly basis, and inventory will be maintained via an electronic database.
9. Total number of Personnel supervised: None
10. What are the consequences of a serious error as a result of carrying out your normal daily duties?
    1. A vehicle coordinator/ inspector is responsible for expensive vehicles borrowed from dealers or private owners. If the customer is unsatisfied with the condition of the vehicle when it is returned, the customer may no longer continue to do business with us. There are limited sources of many makes of vehicles.
    2. If incorrect information is provided on inspection reports, the replacement products will be manufactured incorrectly, resulting in high warranty returns, costly reworks, lost sales, and could result in a safety issue and potentially a lawsuit.
11. Describe your work environment and the physical conditions under which your job must be performed:
    1. 50% of the job consists of OEM research, data collection and inspection work, used to create inspection reports that feeds the AM reverse engineering process.  
    2. 25% of the job may be spent driving vehicles including: pick up and return of borrowed vehicles for inspection or ride work, data collection, and parts pickup from dealers.
    3. The remainder of the job will include providing fit check support for the strut assembly release team, as well as supporting the vehicle inspection team with digital laser scanning as required.  This work is performed in a garage or lab environment where safety glasses and steel toe shoes are required.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.