Senior Quality Manager

We are seeking a highly skilled and experienced Senior Quality Manager to join our dynamic and innovative team located in Gliwice, Poland.

Mode: hybrid (3/2 HO per week)

The Senior Quality Manager oversees Customer and Supplier Quality, implementing quality plans to establish Quality Strategy and a “Zero Defects Quality Culture.” This role coordinates cross-functional teams to develop, implement, and maintain customer problem-solving processes and solutions.

Essential Duties and Responsibilities

• Customer Complaints Management: Lead customer complaints management and ensure timely resolution using methodologies like EPS, 8D, A3, Six Sigma.

• Compliance and Liaison: Ensure customer requirement compliance and liaise with vendors.

• Quality Management System:  Create, maintain, and update the QMS.

• Improvement Efforts: Determine and implement strategies for DRiV Aftermarket QMS improvements.

• Management Review: Coordinate and present management review activities.

• Quality Initiatives: Drive Quality Strategic and “Zero Defects Quality Culture” projects.

• Best Practices: Implement validated lessons learned across the MP business group.

• Performance Reporting: Prepare, analyze, and present quality performance reports. Develop improvement plans as needed.

• Skills Gap Analysis: Establish processes to identify and reduce quality skills gaps through training and development.

• APQP Activities: Lead and review APQP tasks to ensure compliance with Tenneco’s and customer requirements.

• Quality Issue Resolution: Address quality issues in interplant transfers/ICY finished goods.

• Warranty Support: Resolve warranty department escalations to ensure customer satisfaction.

• Quality Audits: Perform and follow up on quality audits within the EMEA region.

Education / Experience / Skills

• Education Bachelor’s Degree in a related technical discipline required.

• Experience 10-15 years in Quality discipline in automotive manufacturing.

• Certifications Prefer ASQ Certification (CQM/OE, CQE, CRE, SSGB/SSBB). Six Sigma Green Belt is a plus.

• Skills Data analysis, problem-solving, quality audits, APQP, PFMEA, MSA, PPAP, Six Sigma, Lean Manufacturing, GD&T.

• Tools Proficient in Excel, Word, PowerPoint, Minitab.

• Travel Up to 30% travel required.

Key Competencies

• Quality Leadership Knowledge of quality management systems and continuous improvement metrics.

• Advanced Tools & Techniques Proficiency in problem-solving tools and methods.

• External Requirements Understanding of industry standards and customer quality requirements.

• Inspection & Testing Ability to inspect products and measure process performance.

• Quality Planning (APQP) Skill in defining critical quality elements and mitigating risks.

What We Bring
At Tenneco, we're not just about jobs; we're about careers that flourish.

Our commitment extends beyond introducing innovative products; it's about providing unparalleled service that leaves a lasting impact. We embrace the richness of diverse talents, recognizing their collective strength as the driving force behind our achievements. If you're someone who thrives on discovering what lies ahead and values meaningful professional relationships, you've found your tribe with us. Step into our dynamic international environment, where integrity, trust, and continuous growth are at the core of our culture.

We take pride in offering competitive compensation and benefits programs tailored to support our team members wherever they are in the world, ensuring they're empowered to reach new heights in their careers.

Who We Are
Tenneco stands at the forefront of innovation in the automotive industry, proudly recognized as a premier designer, manufacturer, and marketer of cutting-edge automotive products. With a global footprint, Tenneco serves a diverse array of clients, both original equipment manufacturers and aftermarket consumers, delivering unparalleled technology solutions that redefine mobility worldwide.

Through our dynamic business groups - DRiV, Performance Solutions, Clean Air, and Powertrain - Tenneco is pioneering advancements that shape the future of transportation. From enhancing the performance of light vehicles to optimizing the efficiency of commercial trucks, from powering industrial machinery to fueling motorsport excellence, Tenneco's impact resonates across various sectors, driving progress and elevating standards.

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