Customer Quality Engineer

• Lead assigned customer site visits and customer on-site audit.
• Manage in its entirety the concern investigation, root cause analysis and improvement implementation process for all customer issues.
• Respond to customer issues regarding product quality and quality systems.
• Develop and participate in Advance Quality planning activities for new products and process introduction/release, including but not limited to product and process FMEA’s and cause and affect analysis, as well as process flow diagrams and control Plans.
• To monitor and follow up customer quality open items, and report the action status and results to customer.
• Visiting customer facilities both re-actively and pro-actively to establish and develop customer relationships.
• Internal Quality issues handler, investigation, analysis, coordinate, follow up the corrective and preventive actions.
• Organize the product audit, make audit plan and review the result.
•  Design process quality record and Quality document preparing & maintenance
• Perform other duties assigned from Quality Manager
• Follow all the EHS requirements.
• Comply with the safety and environment requirements and responsibilities.

Ideal candidate experience:

• Need efficient teamwork

Skills and capabilities (leadership and/or functional):

• Operate computer Excel skillfully
• Good communication skills
• Integrity
• Can accept frequent travel

Qualifications/ certifications:

•  Bachelor degrees or above, major in mechanical, electric, automation and at least 3 years’ quality    experience in an international company
• Excellent planning, organization, prioritization and interpersonal skills
• Be familiar with quality tools like QC 7 tools, FMEA, Control Plan, 5Why, 8D etc
• Good in written and speaking of English