Accounts Receivable Dispute Analyst

Tenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

JOB SUMMARY:

The Accounts Receivable Dispute Analyst is responsible for supporting the collection team related to customer payment disputes and resolution of claims. This person will become a valued member of our Global Business Services.

JOB RESPONSIBILITIES:

• Process claims and follow set process flows on handling disputes, with the end goal of determining root causes of disputes and implement preventative measures to eliminate future recurrences.
• Work directly with the collection team related to specific customers and related payment differences.
• Extensive interaction with other areas within Tenneco to resolve disputes, including but not limited to location finance, sales, distribution, and pricing.
• Responsible for account reconciliation and resolution of claims.
• Follow up on issuance of credits to customers’ accounts and offset open deductions.

JOB REQUIREMENTS:                                                                                                 

We are committed to the safety and health of our employees. We adhere to social distancing recommendations and other protocols, ensuring a safe work environment for all.