Customer Planning Manager

For our Supply Chain organization in Burscheid we are seeking a dedicated and determined Customer Planning Manager.

Key responsibilities

• Leading the S&OE and support S&OP team in Burscheid: as customer-focused team you translate customer demands into executable production plans, ensuring plant Burscheid delivers on-time and in-full.
• Align demand forecast with customer priorities, supporting responsiveness and reliable order fulfillment.
• Ensuring capacity is balanced with customer requirements.
• Apply one piece flow/pull/push systems, takt-based scheduling, and WIP/FG logic to enable efficient flow on the shop floor.
• Developing demand forecast and aligning production schedule logic with customer requirements and inventory policies.
• Ensure material availability, manage inventory buffers, and maintain flow from raw material through finished goods.
• Work closely with material planning, production and logistics to maintain synchronization between demand, supply and plant execution.

What will make you successful

• Bachelor’s degree in supply chain, engineering, business or operations
• Several years of professional experience in the area of production planning, material flow and inventory management
• Clear communicator and able to lead a team as well as coordinate across functions and levels.
• In-depth knowledge of logistics and production processes
• Strong understanding of Lean principles applied to demand planning. Six Sigma and APICS CPIM/CSCP certifications highly valued
• Fluent German and English language skills
• Proficiency in in ERP (SAP), APS and planning tools. Ability to work with MS Office, Power BI and data systems.

What we offer

• Secure, permanent, full-time employment
• Comprehensive and effective onboarding
• Attractive salary, performance bonus, vacation and Christmas pay, and flexible working hours
• Excellent health and benefits package 

We look forward to receiving your application! As a global market leader, we offer diverse career opportunities. We continuously invest in research and development, providing you with the chance to take on new challenges in various fields. You can expect exciting tasks, teamwork, integrity, and respect.

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