Customer Master Data Specialist

Tenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

This is a great opportunity to join our Global Business Center in Bucharest as a Customer Master Data Specialist (temporary contract 2 years). In this role you will be responsible for maximizing the efficiency and performance of customer master data across all internal systems and areas within the company.

Key Responsibilities:

• Create customers in SAP based on information provided by the division on daily requests. Reviewing the information for completeness and accuracy based on the business requirement/process.
• Works with business teams (Customer Service, Sales, AR, IT) and appropriate team members to resolve Master Data issues in an efficient and timely manner
• Perform daily the updates in the customer master data of EMEA at request;
• Perform mass updates as required
• Raise tickets for creation/update the customers groups, sales districts for EMEA customers and amend the customers implicated;
• Test and validate the tickets in instances of tests for SAP;
• Operate and manage established systems for the management of internal data and make recommendations for improvement as appropriate
• Ensuring full and effective inter-company communication of any process or data changes in meetings and calls
• Manage customer data and customer data integrity across systems
• Perform monthly reports with the changes of customer master data for more EMEA entities;
• Resolve any problem areas of existing customer master data integrity and provide solutions going forward.
• Support for Audit requests regarding customer master data;
• Be an active member of assigned integration projects that involve Customer Master Data changes.

Your skills & expertise:

• Minimum 2 years experience in a similar role: SAP Master data experience, inventory planning, manufacturing.
• Fluent English
• Bachelors degree
• Strong Microsoft Office suite skills
• Very good interpersonal skills with excellent customer service and “can do “ mentality
• Analytically minded and methodical problem solver
• Experience working within a multi-cultural environment

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