Credit & Collections Analyst

Tenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

JOB SCOPE:  Credit Collection Analyst is responsible for collection activities related to accounts receivables. Investigation, and resolution of customer invoice dispute claims (payment deductions). The scope would include working with multiple distribution centers, and other internal stakeholders including Sales, Customer Service, Finance, Rebates and Pricing Departments as well as direct customer contact.

JOB RESPONSIBILITIES: 

• • Account management involving credit approval, initiation of collection activity and resolution of delinquent accounts and unauthorized deductions.
• Responsible for investigation, analysis, escalation & resolution of customer accounts receivable issues to ensure timely payment and to maximize company cash flow.
  • Responsible for developing and maintaining good customer relationships, setting and achieving past due reduction goals, as well as reporting progress regularly to management.
  • Interact with sales, customer service, and other departments within Tenneco.
• Claims Resolution due to payment discrepancies:
• Work closely with Customer Service and Claims Administrator
  • Includes direct customer contact (phone, email, meetings, etc.)
• Escalation to CFS leadership, sales, etc.
  • Monitor and adjust customer credit limits taking into consideration international credit risk.
  • Make recommendations for the adjustment of payment terms.
  • Offer feedback and recommendations in the process to open new accounts.
  • Support the compliance processes and requirements of the corporation.
• Other financial projects and analysis as needed.

EDUCATION:

• Bachelor of Finance/Business preferred, professional certifications desired

EXPERIENCE:  Minimum 1-3 years in high volume receivables environment preferred

PROFESSIONAL COMPETENCIES: 

• Strong mathematical, analytical, and organizational skills
• The ability to balance multiple tasks and to prioritize in an effective manner
• Initiative; that is, the ability to self-direct/start toward the identification and resolution of issues
• Communication skills — must be prepared to work in a cross-functional and international environment and with colleagues at all levels
• A detail and results-oriented mindset
• The ability to understand, analyze, and make objective credit decisions in response to feedback from customers or other business parties

FUNCTIONAL COMPETENCIES:

• Proficient computer skills and knowledge of Microsoft Office
• Good mathematical, analytical, and organizational skills
• Professional written and verbal communication skills
• Detail and results oriented
• SAP experience beneficial

We are committed to the safety and health of our employees. We adhere to social distancing recommendations and other protocols, ensuring a safe work environment for all.