Technical Services Team Coordinator

RESPONSIBILITIES:

• Plans all materials and product testing as requested through Technical Services Request System and is responsible for ensuring either on-time completion of the request or notification to requestor that an on-time completion is not possible.

• Mainly interfaces with Quality team from global plants to support several typical peordic testing (annual testing).
• Performs mechanical, chemical, thermal and flammability testing on products and raw materials.
• Ensures all test reports are technically accurate, clear, concise and are in a form consistent with Tenneco SP standards.

• Serves on industry standards committees (SAE, ASTM, etc.) and acts as a liaison/resource for communication with testing and regulatory agencies.
• Reads and correctly interprets industry and customer test specifications.  Performs the associated tests in accordance with said specifications.
• Correctly analyzes and interprets test results.  Writes accurate and informative test reports.  Records all applicable testing conditions and parameters to allow for full traceability of test results.
• Ensures TS16949/AS9100 requirements are followed for laboratory area.
• Capable of providing support as requested by supervisor.
• Updates documentation for test systems, equipment maintainance and test procedures.
• Maintains or assists in the maintenance of equipment calibration and records.

EDUCATION:

• BS Degree in a technical discipline is required
• BS Degree in mechanical or technical is preferred
• Minimum 3 years experience in technical services/laboratory work.
• Knowledge of testing methods and related measuring techniques.

EXPERIENCE:

COMPETENCIES:

• Ability to interface effectively at all levels of the organization, as well as external customers
• Experience with Automotive Industry and knowledge of QS 9000/TS16949, ASTM, SAE and UL Standards as related to testing a plus
• Excellent written and verbal communication in English and computer skills
• Willing to travel occasionally

• Technical Service Request (TSR) Database
• Statistical Process Control (SPC)
• Measurement Systems Analysis (MSA)
• Design Verification Plan and Report (DVP & R)
• IMDS

Employee Organizational Responsibilities:

1. Each employee has the authority to initiate action to prevent a violation of the Tenneco Integrity Policy.
2. Adheres and is compliant to the policies and procedures in regards to IATF16949/AS9100 quality standards.  Strives to continuously improve processes.
3. Ensures compliance with federal, state, and local regulations, including Tenneco’s EHS policies, procedures, and practices.
4. Adhere to the policy and practice of refusing to tolerate or allow behavior defined by Tenneco as unacceptable in terms of safety (e.g. "unsafe behavior" meaning behavior that could lead to occupational injury or illness to a plant employee, contractor or visitor).
5. Environmental Health & Safety Responsibilities and Accountability - Comply with Environmental Health & Safety Rules and Regulations.  Must be able to understand what hazards are associated with his/her position and how to minimize them. All accidents/injuries no matter how slight must be reported to any member of management, and/or Environmental Health & Safety Manager as soon as possible.  
6. Will be required to wear required personal protective equipment.
7. Managers/Supervisors: Will be responsible for the environment, health and safety of all employees under their direct supervision as well as reporting and taking immediate action per the policy